Good to know
From a good idea to a confirmed booking.
Understand where to check availability, what to confirm before payment and where to find help afterwards.
Explore and compare on SGCruises.com.sg, then continue to SGCruises.sg to select a live sailing and cabin. A click or enquiry is not a reservation. Your booking is confirmed only when the booking service issues the relevant confirmation.
1. Explore and shortlist
Use the product pages, comparison and guides to identify suitable options. Note your preferred dates, number of travellers and cabin needs. You can ask the Singapore team for help before moving to availability.
2. Check the live sailing
Availability links take you to the relevant results or ship page on SGCruises.sg. Confirm that the sailing departs from your intended port and that the ship, itinerary, date and number of nights are correct.
3. Review the quote and conditions
Check every traveller, the cabin category, currency and whole-party total. Read required charges, inclusions, exclusions, deposit and balance dates, change and cancellation terms, and the supplier details. Ask for clarification before payment.
4. Keep the confirmation
Save the booking reference, payment record, supplier conditions and contact information. Follow the instructions for travel documents, passenger details and check-in. For changes or support, refer to the contact route on your confirmation.
Useful answers
Your questions, before you book.
Does checking availability reserve a cabin?
No. A search, link click or enquiry does not reserve a cabin. Follow the booking service’s confirmation process.
Where can I find the cancellation terms?
Read the conditions attached to the specific fare and booking before payment, and keep the confirmed terms. They may differ by supplier, sailing and fare type.
Who should I contact about an existing booking?
Use the contact details on your confirmation and provide its reference privately. Avoid putting booking references or passenger details in public comments.